How it works

Documentation that happens at the moment of truth.

Not reconstructed later from emails. Not estimated. Logged live — by the people physically handling the work.

Phase

01

Set up the shipment

Create a shipment with all origin and destination venues, add crates and artworks, set transport mode (road, air, or mixed). Invite handlers and viewers — each gets only the access they need.

  • Artwork and crate inventory
  • Origin and destination details
  • Handler invitations
  • AWB and ATA carnet references

Phase

02

Handlers log every step

From first pickup to final delivery, every action is documented live. Steps are structured — not free text — so nothing gets missed. Works without signal; syncs when connectivity returns.

  • 19 structured step types
  • Offline-first with auto-sync
  • Photo capture at every step
  • Timestamps locked at creation

Phase

03

All parties track in real time

Admins see the full shipment. Viewers (clients, curators) get a clean public link. Insurers can request the chain-of-custody PDF at any point.

  • Role-based access control
  • Live public tracking link
  • Real-time flight progress
  • Damage alerts with photos

Phase

04

Export the chain of custody

At shipment close, generate a complete timestamped PDF — every handler, every step, every photo, every signature. Court-ready documentation for insurance and client records.

  • Full chain-of-custody PDF
  • Packing list PDF
  • Immutable once complete
  • Admin-only download

Step vocabulary

19 structured step types.

Every scenario fine art logistics encounters — built in, not improvised.

Road

  • Pickup
  • Road transit
  • Truck loading
  • Unloading
  • Overnight storage
  • Arrived

Air

  • Aircraft loading
  • Flight departure
  • Flight stopover
  • Flight arrival
  • Aircraft offloading

Hub

  • Palletisation
  • Pallet storage
  • Safe storage
  • Splitting

Border

  • Customs export
  • Customs import
  • Ferry
  • Eurotunnel

Ready for your first shipment?

First shipment free. No credit card required.

Get started free